Personalized Lettered Name Drops Necklace
$0.00
- Avoid Contact with Chemicals: Keep your jewelry away from perfumes, lotions, hairspray, and household cleaners. These substances can cause tarnishing, dull gemstones, and damage the finish.
- Store Separately: When not wearing your jewelry, store each piece individually in a soft pouch or jewelry box with compartments to prevent scratching or tangling. We’ve provided a food-grade waterproof and moisture-proof storage bag, making it easy and safe to carry your jewelry when traveling, protecting it from moisture and damage.
- Avoid Exposure to Water: Remove your jewelry before swimming, bathing, or doing household chores. Minerals and chlorine in water can cause metal to tarnish and reduce the shine of gemstones.
- Clean Regularly: Gently wipe your jewelry with a soft, lint-free cloth to remove sweat, dust, and oils, keeping it shiny. For more stubborn dirt, use a specialized jewelry cleaner, but avoid products that may damage gemstones, pearls, or plated finishes.
- Avoid Impact: Protect your jewelry from hard knocks or pressure to prevent metal deformation or gemstone dislodgment. It's best to remove jewelry during high-intensity activities or sports.
- Inspect Regularly: Check your jewelry periodically for loose stones or damaged settings. If you notice any issues, stop wearing the jewelry and have it professionally inspected or repaired.
- Keep Away from Extreme Conditions: Avoid exposing your jewelry to extreme heat or humidity, as this can weaken materials and damage the internal structure of gemstones.
- Shipping Time: Delivery times vary by region. Please refer to our detailed shipping policy for specific times based on your location.
- Shipping Cost: Free shipping on orders over $200; $9.99 shipping fee for orders under $200.
- Order Tracking: You’ll receive a tracking number via email once your order ships. Track your order through your account or by creating one.
- Order Issues: For delays beyond 10 business days, or if your order is damaged or missing, contact us immediately at hello@spoiledjoy.com. For address changes, notify us as soon as possible.
- Return Window: Return items within 30 days of delivery using the prepaid return label provided.
- Item Condition: Items must be new, with all original packaging and tags, and returned as complete sets.
- Return Fees: A $10 fee applies for returns from the US and Canada; $25 for other countries. Fees for defective or incorrect items are covered by us.
- Refunds: Processed within 7 days of receiving and verifying the return.
- Restocking Fee: No restocking fees are charged.