Term of Service
Welcome to our website, www.spoiledjoy.com. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
Product Information
We strive to ensure that all product descriptions, images, and specifications on our website are accurate. However, we do not guarantee that the descriptions are error-free or complete. Variations in color and design may occur due to the display settings of your device.
Ordering
To place an order, you must provide accurate and complete information, including your name, address, and payment details. Once an order is placed, you will receive an email confirmation. Please review the confirmation carefully and notify us immediately if there are any errors.
Pricing
Prices are listed on www.spoiledjoy.com and are subject to change without notice. The price applicable to your order will be the price displayed at the time of purchase. Any applicable taxes and shipping fees will be added at checkout.
Payment
We accept various payment methods, as detailed in our payment policy. Payment must be made in full at the time of purchase. We use secure payment gateways to protect your financial information.
Shipping
We offer shipping as outlined in our shipping policy. Shipping times and costs will vary depending on your location and the shipping method selected. We will provide tracking information once your order has been shipped. Please note that we are not responsible for delays caused by third-party carriers or customs processes.
Warranty and Repairs
Our jewelry is crafted with care and precision. If you experience any issues with your product, please contact us for assistance. We offer a 2-year warranty on all items, covering manufacturing defects but not damage caused by misuse or accidents.
Limitation of Liability
To the fullest extent permitted by law, Spoiled Joy shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our products or services.
Intellectual Property
All content on our website, including text, images, and logos, is the property of Spoiled Joy and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use or reproduction of our content is prohibited.
Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
User Accounts
You may be required to create an account to access certain features of our website or to make purchases. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
Return and Refund Policy
Please refer to our Return and Refund Policy for information on how to return items and receive refunds. This policy includes details on return eligibility, process, and any associated fees.
Product Availability
All products are subject to availability. We reserve the right to limit the quantity of products we sell or to discontinue any product at any time.
Product Modifications
We reserve the right to modify or discontinue products and services without prior notice. Any changes will be posted on our website.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these terms shall be resolved in the courts of Hong Kong.
Policy Updates
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website. Your continued use of our services will constitute acceptance of the updated terms.
Contact Us
If you have any questions or concerns about these terms or our services, please contact us at:
Spoiled Joy
US Office
30 N Gould St #23431, Sheridan, WY 82801
+1 307 998 8620
HK Office
30 RM. 1801, Easey Comm Bldg. 253-261 Hennessy Rd, Wanchai, Hong Kong
+ 852 5395 9573
Email
hello@spoiledjoy.com