Warranty Policy

Warranty

Every Spoiled Joy piece comes with a 2-Year Warranty.

We will repair your jewelry, including resizing, replating, or fixing scratches, with a valid proof of purchase. Please note that additional material charges may apply for resizing, serious scratches, or missing precious stones (such as diamonds or seawater pearls).

To request a repair, email us at hello@spoiledjoy.com with the subject line "Repair - Order no."

After the 2-year warranty period or if you cannot find your proof of purchase, you can still benefit from our Lifetime Repair Service.

Please note that the 2-Year Warranty and Lifetime Repair Service do not apply to items purchased during Sample Sale events.

Contact Us

Spoiled Joy
RM. 1801, EASEY COMM. BLDG.,
253-261 Hennessy Road,
Wanchai, HK

Email: hello@spoiledjoy.com
Phone: +1 202 290 8980